Privacy policy
We collect information about you to make your journey as easy and safe as possible. This data is important; we understand that. This is why we’re committed to protecting your privacy online.
We’ve updated our privacy policy to explain exactly how we manage, access and use your information.
At BLR World, your privacy is important to us
BLR World (“BLR World", “we”, “us”, or “our”) is a group of companies with international human recruitment consulting services and trades under the brands of BLR World, [Barker Langham Recruitment Ltd., Barker Langham Project Management Services, BLR Doha LLC., Barker Langham Buisness Services]
We are committed to protecting the privacy of our candidates, clients and users of our website. The BLR World entity acting as controller of your data will depend on the services we perform for you, as described below.
We want to provide a safe and secure user experience. We will ensure that the data you submit to us, or which we collect, via various channels (including our website, through written correspondence (including e-mail), conversations or meetings with our consultants, or through any of our offices or websites globally), is only used for the purposes set out in this Privacy Policy.
Through this Privacy Policy, we aim to inform you about the types of personal data we collect, the purpose for which we use the data and the ways in which the data is handled. We also aim to satisfy the obligation of transparency under any relevant laws and regulations.
Scope
Protecting your personal data is our priority. This Privacy Policy explains how BLR World processes and protects personal data about: candidates who register with us for roles that we are managing for other employers and for roles at BLR World on Jazz HR, or through our website, job boards, social media sites or other sources; prospective candidates, business contacts at our clients and suppliers; and users of our websites; (collectively “you” or “your”)
It also tells you about your privacy rights including your right to object to our processing. If you would like to contact us, please see the “How to contact us” section of this policy.
Personal data we collect
Candidates
When you register with us as a candidate to provide work finding services to you, you provide and we process your personal data, including but not limited to your name, contact details and data from your Curriculum Vitae, current benefits and your expectations for future roles. Where permitted by law, we may also collect data relating to your health (for example, disability data for reasonable work adjustment purposes), diversity data, including race, ethnic origin, sexual orientation and religion (for equal opportunity monitoring purposes) as well as details of any unspent criminal convictions where required by a client or by us if you apply for a role with us.
If you use our website, click on links in emails we send to you, open or forward them, or sign up to receive job alerts or other content from us, we also collect personal data from those interactions.
We also obtain personal data about you from third parties, including:
referees – when you are offered a job;
former employers – to confirm dates of employment;
educational institutions – to check your academic qualifications;
background checks – if we need to obtain details of unspent criminal convictions or confirmation that there are none to the extent permitted by law;
credit reference agencies – if we need to check your financial standing;
publicly available sources such as LinkedIn and social media sites to enhance the data we hold about you, in order to help us find more suitable roles for you;
clients to whom we have provided your Curriculum Vitae and who have engaged with you as part of a job application or who have given feedback on your Curriculum Vitae.
Prospective Candidates
We collect personal data about you, including your name and contact details and professional biographical details obtained from publicly available sources such as LinkedIn and social media sites, so that we can contact you if we think you may be interested in our work finding services at a future date. We may also obtain your personal data through another candidate or an employer who recommends you as a contact.
Prospective Business Clients
We collect your contact details and data relating to your function or position to establish commercial relationships with your company.
Users of our website or apps
We collect personal data such as your IP address and other data about your device which we need to provide our online content to you. We also collect data about your engagement with our website or apps such as the pages you view. If you contact us, we will also collect data about your enquiry. We use cookies and similar technologies to collect a lot of this data and our cookie policy tells you more about this.
Clients
We collect personal data such as your name, job title and contact details. We also process personal data about what communications we have had with you, including whether you have opened or forwarded any emails, newsletters or other content we have sent to you. We also process feedback that you provide about our candidates.
If you provide information to us about a candidate (for example, if you confirm a candidate has worked with you or if you provide a reference), then we will obtain your details from the candidate and we will keep a record of the personal data that you provide to us about that candidate.
We process personal data about you from public domain sources such as LinkedIn and social networking sites or because you were a delegate at one of our events or at an event where the event organiser is permitted to share delegate details with us.
How we use your personal data
Candidates
We access to/use your personal data to:
provide you with work finding services;
communicate with you;
enable you to upload your Curriculum Vitae and apply for jobs;
personalise your experience by creating a candidate profile;
enable us to monitor equality and diversity;
provide you with interviewing and salary advice and
send you direct marketing for the purposes of informing you about job opportunities, industry reports and insights, events, promotions and competitions, and other content in accordance with your marketing choices.
Prospective Candidates and Business Clients
We use your personal data to:
determine if you may be interested in our services and how we can assist you;
to contact you and find out if you are interested in our services.
Users of our website or apps
We access to/use your personal data to:
improve and personalise your experience when you use our website or apps; and
personalise advertising you received from us.
Clients
We use your personal data:
to provide recruitment services to you;
to communicate with you;
to get feedback from you on our services through client satisfaction surveys, in order to improve our services and to develop new services;
to maintain our business relationship with you;
to answer your enquiries when you contact us;
to fulfil contractual obligations to you;
to establish, exercise or defend legal claims; and
for direct marketing purposes.
You can unsubscribe from receiving marketing communications from us, using the unsubscribe methods contained in communications we send to you or by contacting us. We have also established a marketing preference centre where you can view and make decisions about your marketing preferences and opt out of receiving marketing from us at any time.
Legal grounds for processing your personal data
Under the Regulation and other applicable laws, we rely on the following grounds to process your personal data:
(a) Performing a contract – where, in order to perform our obligations under a contract with you or take steps at your request to enter into a contract with us, it is necessary for us to process your personal data;
(b) Compliance with legal obligations – where we need to process your personal data to comply with legal or regulatory obligations;
(c) Our legitimate interests or those of a third party – including:
providing our services to you;
responding to your requests and enquiries (the legitimate interest of the companies in this case is to maintain a constant and updated communication with clients and candidates, which is part of any commercial relationship);
optimising the performance of our website and user experience;
informing you about our services (job opportunities, industry reports and insights, events, promotions and competitions (the legitimate interest of Page is to inform clients and candidates about similar services and products);
ensuring that our operations are conducted in an efficient manner;
providing satisfaction surveys of our services; and
contacting prospect business clients in order to establish commercial relationships with business clients (the legitimate interest of Page is to maintain relations of any kind with the company where the contact person works).
(d) Consent – in some circumstances, we will ask for your consent to process your personal data in a particular way – to manage your marketing preferences. For example, if you register for a job, we will offer you the possibility of registering for similar job alerts. To the extent that we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. Please see the “How to contact us” section of this policy, if you would like to withdraw your consent.
Automated decision making
We do not take decision based solely on automated processing; there is always human intervention before making and taking a decision.
Who we share your personal data with
While your personal data will be kept confidential, in certain circumstances, it may be necessary for us to provide or disclose your personal data if required for any of the foregoing purposes. Where we do so, we would merely disclose data that is necessary for the purpose of such disclosure.
Other companies within our Group
BLR World is a group of companies which operates globally. Our recruitment experts and key members of the business who run functions such as Consultancy, Recruitment, training and Operations are based all around the world. We may share with or give access to your personal data to other companies within our group.
For example, where appropriate for your job search or if you are looking for qualified professional to join your organisation or a recruitment partner, we may share your personal data with our recruiters specialised in fields such as Technology and Outsourcing who are based either in Turkey or the Philippines (please refer to entity list above). They process your personal data on behalf of other group entities as it may be applicable (please refer to entity list above).
Other disclosures
In addition, we may disclose your personal data:
if we are legally required to do so;
to law enforcement agencies, regulators or other government officials; and
to the new business owners and their advisers in the event of a re-organisation, merger, sale, joint venture, assignment, or other transfer or disposition of all or any part of our business
Keeping your personal data secure
We have implemented and maintain appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Only authorised personnel and third-party service providers are provided with access to personal data on a need-to-know basis, and these employees and service providers are contractually obliged to treat this data as confidential. All candidate data will be stored on the program called Jazz HR and all cookies will be as per the User Browser.
How long we hold access to your personal data for
We will keep your personal data for as long as we need to in order to fulfil the purpose we collected it for, which may be an ongoing purpose. For example, if you’re a candidate, we will retain your personal data for the duration of our business relationship with you and beyond, as we often support candidates with job placements over many years and potentially throughout their careers.
We keep some personal data for longer than others. To determine the appropriate retention period for personal data, we consider factors such as the purposes for which we process your personal data, including any legal, regulatory, accounting and reporting obligations, the nature and amount of personal data that we hold about you, and the potential risk of harm to you from unauthorised use or disclosure of your personal data.
Where we process your personal data for direct marketing purposes, we will do so until you ask us to stop, and for a short period after this (to allow us to implement your request). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely, so that we can respect your request.
Your rights in relation to personal data we have access to
You have several rights under the Regulations and other relevant laws. These rights include the right to ask us for a copy of your personal data, to correct, delete or restrict processing of your personal data; to obtain the personal data you provide to us for a contract or with your consent in a structured, machine-readable format, and to ask us to share (port) this data to another controller.
In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process your personal data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
These rights may be limited, for example, if complying with your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete data which we are required by law to keep or have compelling legitimate interests for keeping. We will inform you of any relevant exemptions we are relying on when we respond to your request.
How to contact us
You can contact our team by writing to us at our email address or postal address below, if you wish to request for access to your personal data held by us, request that your personal data be updated or corrected, or withdraw your consent to the processing of your personal data by us. If you would like to have any further data, or if you have any comments about this Privacy Policy or any questions or complaints on any privacy issue, this should also be communicated to us in the same manner.
Contact/Designation details: Data Team
Email: hello@blr-world.com
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time without prior notice to you. We suggest that you visit our website regularly to keep up to date with any changes.
This privacy policy is governed under the laws of Singapore.